Handloan.ai (a brand of Jatta M Kommerce Pvt Ltd) operates as a technology platform that facilitates connections between borrowers and financial institutions. We are not a lender, bank, or financial institution registered with the Reserve Bank of India (RBI). Our services include loan application processing, document collection, and credit assessment facilitation.
1. Nature of Services
2. No Guarantee of Loan Approval
Submission of a loan application through our platform does not guarantee approval. Loan eligibility and approval are subject to successful completion of eKYC, credit assessment, internal verification, and the sole discretion of our partner lending institutions. The final decision on loan sanction rests entirely with the respective lending partners.
3. Charges & Fees
Applicants are required to pay non-refundable charges including platform fees, eKYC charges, and CIBIL report fees at the time of application. Payment of these charges covers the cost of processing and verification services and does not ensure loan sanction. All fees are clearly disclosed during the application process.
4. Accuracy of Information
Applicants must provide accurate, valid, and complete information. Any misrepresentation, falsification, or omission of material facts may lead to:
- Immediate rejection of the application
- Blacklisting from future services
- Legal action as per applicable laws
- Reporting to credit bureaus and regulatory authorities
5. Third-Party Dependencies
Loan processing, approval, disbursement, interest rates, and repayment terms are subject to the policies, rules, and regulations of our partnered financial institutions. Handloan.ai is not responsible for:
- Delays in processing or disbursement
- Rejections by lending partners
- Modifications in loan terms by institutions
- Service disruptions at partner institutions
6. Credit Bureau Authorization
By using our services, you authorize us and our partner lenders to access your credit information from credit bureaus (CIBIL, Experian, Equifax, CRIF High Mark) for the purpose of credit assessment and loan processing.
7. Limitation of Liability
Handloan.ai shall not be held liable for any:
- Direct or indirect financial losses arising from loan application outcomes
- Technical failures, system errors, or platform unavailability
- Decisions made by partner lending institutions
- Consequences of loan rejection or partial disbursement
- Damages resulting from reliance on information provided on our platform
8. No Financial Advice
The information provided on our platform is for informational purposes only. Handloan.ai does not provide financial advice, and users should consult with qualified financial advisors before making any financial decisions.
9. Regulatory Compliance
All services are provided in compliance with applicable Indian laws and regulations, including but not limited to:
- Reserve Bank of India guidelines
- Information Technology Act, 2000
- Digital Personal Data Protection Act, 2023
Users are responsible for ensuring their eligibility under legal and financial norms.
10. External Links and References
Our platform may contain links to third-party websites. Handloan.ai is not responsible for the content, accuracy, or practices of these external sites. Users access third-party links at their own risk.
11. Updates to Disclaimer
Handloan.ai reserves the right to amend, modify, or update this disclaimer at any time without prior notice. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Contact Information
For any questions regarding this disclaimer, please contact us at:
Handloan.ai (A Brand of Jatta M Kommerce Pvt Ltd)
Email
help@handloan.ai
Phone
+91 9986607600
Address
JATTA M KOMMERCE, 220, 1st Floor, Citi Mall, New Link Road, Andheri (W), Mumbai 400053
